Privacy Policy
AskFolake ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and sign up for our email list.
1. Information We Collect
We collect information you voluntarily provide to us:
Email Address
When you sign up for the AskFolake waitlist, we collect your email address. This is required to send you relationship insights, reflections, and updates about new resources.
How We Collect It
Information is collected through signup forms on our website. We use cookies and similar technologies to improve your experience, but we do not use them to track you across other websites.
2. How We Use Your Information
We use the information we collect for:
- Sending you confirmation emails and double opt-in verification
- Delivering AskFolake relationship insights, reflections, and educational content
- Providing first access to new books, resources, and products
- Responding to your inquiries and providing customer support
- Complying with legal obligations
- Improving our website and email content based on engagement
3. Email Service Provider
We use a third-party email service provider to manage our email marketing and subscriber list. When you sign up:
Data Processing
- Your email address is sent to our email service provider's secure servers
- Your email address is processed to add you to our AskFolake Waitlist
- You will receive a confirmation email requiring you to verify your email address (double opt-in)
- Once confirmed, you'll receive our regular content emails
Service Provider Responsibilities
- Our email service provider is GDPR-compliant and handles data in accordance with European data protection law
- Your email is not shared with third parties for marketing purposes
- Industry-standard security measures are maintained to protect your data
- Our email service provider maintains their own privacy policy governing data handling
4. Data Retention
Email Address: We retain your email address for as long as you remain subscribed to our list. If you unsubscribe, we retain a suppression record to ensure we don't send you further emails, as required by law.
Email Engagement Data: Our email service provider tracks opens, clicks, and other engagement metrics. This data is retained to help us understand content performance and send more relevant emails to our audience.
5. Your Rights and Choices
Unsubscribe
You can unsubscribe from AskFolake emails at any time by clicking the "Unsubscribe" link in any email we send you. Your request is processed immediately.
Data Access and Correction
You have the right to access, correct, or delete your personal data. To request this, email us at hanna@propertykickstart.co.uk with "Privacy Request" in the subject line.
GDPR Rights (EU Residents)
If you are located in the European Union, you have additional rights under GDPR:
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your data (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise any of these rights, contact us at hanna@propertykickstart.co.uk.
6. Security
We take the security of your data seriously. Your email address is transmitted securely to our email service provider using industry-standard SSL/TLS encryption. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we implement reasonable measures to protect your information.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing personal information.
8. Children's Privacy
AskFolake is not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of our website following such notice constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
AskFolake
Email: hanna@propertykickstart.co.uk
Website: askhanna.com
We will respond to your inquiry within 30 days of receipt.
11. Additional Information
Email Preferences
While we send regular content, you can manage your email frequency through your subscription settings (available via links in our emails).
Social Media
If you follow AskFolake on social media (Instagram, TikTok), please review those platforms' privacy policies as well, as they collect data independently.
Analytics
We may use analytics services to understand how visitors use our site. This data is aggregated and anonymous and does not identify you personally.